Privacy Policy

Last Updated: March 2024

RightMatch AI, operated as a DBA (Doing Business As) of Freelancer Hub ("Company," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you access or use our services, including the RightMatch AI platform (the "Service"). By using the Service, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use the Service.

  1. Information We Collect
  1. Personal Information You Provide: We collect personal information that you voluntarily provide to us when you register for an account, use the Service, or communicate with us. This may include:
  1. Contact Information: Name, email address, phone number, and company name.
  2. Account Information: Username, password, and other registration details.
  3. Payment Information: Billing address and payment method details (such as credit card number and expiration date).
  4. Other Information: Any other personal information you choose to provide.
  1. Information Collected Automatically: We automatically collect certain information when you use the Service, including:
  1. Usage Data: Information about your interactions with the Service, such as pages visited, features used, and time spent on the platform.
  2. Device and Technical Data: Information about your device and internet connection, including IP address, browser type, operating system, and device identifiers.
  1. Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect and store information about your use of the Service. You can control the use of cookies through your browser settings, but disabling cookies may limit your ability to use certain features of the Service.
  1. How We Use Your Information
  1. To Provide and Improve the Service: We use your personal information to:
  1. Create and manage your account.
  2. Provide, operate, and maintain the Service.
  3. Process transactions and send related information, such as purchase confirmations and invoices.
  4. Improve the functionality and user experience of the Service.
  1. To Communicate with You: We may use your personal information to:
  1. Respond to your inquiries and provide customer support.
  2. Send you updates, notifications, and other information related to the Service.
  3. Send marketing and promotional communications, which you can opt-out of at any time.
  1. To Protect the Service and Our Users: We may use your personal information to:
  1. Monitor and analyze usage and trends to improve the Service.
  2. Prevent fraudulent activities, protect our users, and ensure compliance with our Terms of Service.
  3. Enforce our legal rights and comply with applicable laws and regulations.
  1. How We Share Your Information
  1. Service Providers: We may share your personal information with third-party service providers who assist us in operating the Service, such as payment processors, hosting providers, and analytics services. These service providers are required to use your personal information only as necessary to provide their services to us.
  2. Legal and Regulatory Compliance: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
  4. With Your Consent: We may share your personal information with third parties when you have given your consent to do so.
  1. Your Rights and Choices
  1. Access and Update Your Information: You can access, update, or delete your account information by logging into your account or contacting us. You are responsible for maintaining the accuracy of your personal information.
  2. Opt-Out of Communications: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us. Please note that you may still receive non-promotional communications, such as account notifications and administrative messages.
  3. Data Retention: We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
  1. Security: We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is completely secure, so we cannot guarantee the absolute security of your information.
  2. Children's Privacy: The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information from our records.
  3. Changes to This Privacy Policy: We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of the Service after any such changes constitutes your acceptance of the updated Privacy Policy.
  4. Contact Us: If you have any questions or concerns about this Privacy Policy, please contact us at help@joinrightmatch.com.